Help & Support
Welcome to Resty — your companion for tracking sleep, building bedtime habits, and winding down with calming content. Browse the sections below for quick answers, or email us if you need more help.
Resty is for users 18 years and older only.
Quick answers
- Log sleep: Open Last night and tap Bedtime or Wake up under the dial to add or edit last night’s sleep.
- Reports: Open Report for daily details and trend charts after logging several nights.
- Relax: Browse Discover for Sleep tips, ambient Scenes, and Breathe sessions.
- Before bed: On Last night, open the Before bed shortcut to log your bedtime routine.
- Coins: Go to Me → Coins for balance, daily tasks, and top-up. Daily check-in is under Me → Check-in.
- Themes: Me → Theme shop.
- Restore purchases: Me → Settings → Restore Purchase with the same Apple ID used to buy.
Getting started
- Complete onboarding to set sleep goals. Confirm you are 18+ with your date of birth during profile setup or in Me → Account info.
- Log bed and wake times from Last night. Edit the same night instead of creating a duplicate entry.
- Use the Morning mood shortcut on Last night after waking.
- Try Sleep tips, full-screen Scenes, and breathing patterns under Discover.
- Treat report insights and wellness references as optional guidance only — not medical advice.
Reports and trends
- Daily reports show quality, time asleep, in-bed duration, notes, and dream records when added.
- Trend charts need several logged nights. Log sleep on Last night if a window looks empty.
- Dots under the date picker mark days with saved sleep data.
- Sleep is attributed by wake-up day. If a day looks empty, check the neighboring date with a dot.
Coins, VIP, and purchases
- New accounts may receive a welcome coin balance shown in Me.
- Earn coins through sleep logging, daily check-in, in-app tasks, sleep-goal bonuses, achievements, and optional challenges. See Me → Coins → Coin guide for current rules.
- Coins unlock themes and some Discover content after free tries are used.
- VIP unlocks premium benefits described on Me → VIP. Billing is handled by the Apple App Store.
- Subscriptions renew automatically unless you cancel in your App Store subscription settings before the current period ends.
- Restore purchases: Me → Settings → Restore Purchase with the same Apple ID used to buy.
- For billing, renewal, or refund questions, use your App Store purchase history and Apple Support. We cannot view your full payment details.
- Full purchase terms are in Me → Settings → Terms of Service.
Themes, audio, and Discover
- Apply themes from Me → Theme shop. Owned themes stay on the same device.
- Played scenes and articles appear in Me → Playback list.
- If audio is silent, raise volume, turn off silent mode, and check Bluetooth or headphones.
- Large wallpapers may take a moment on first apply — this is normal.
Account and data
- Most sleep data is stored on your device for privacy and offline use.
- Sign out (Me → Settings) ends the signed-in session on this device. Your account data file stays on the device for when you sign back in with the same account.
- Delete account removes sign-in profile data; local sleep logs may remain until you delete them or uninstall.
- Reinstalling or clearing storage resets local progress unless you restore eligible App Store purchases.
- Full Privacy Policy, Terms of Service, End User License Agreement, and Support are in Me → Settings.
Troubleshooting
- Blank or frozen screen: Force-close Resty, reopen, or restart your device. Install the latest version from the App Store.
- Missing purchase or VIP: Open Me → Settings → Restore Purchase and confirm the same Apple ID.
- Coins not updating: Return to Me → Coins or Me → Check-in, complete the related task, then restart the app if needed.
- Sign-in issues: Check network, update the app, and verify Sign in with Apple is available on your device.
- Age confirmation failed: You must be at least 18. Enter your correct date of birth in Me → Account info.
Contact us
We aim to reply within two business days. Include your device model, iOS version, Resty app version from Me → Settings → About, and steps to reproduce the issue. For purchase problems, include that you purchased through the App Store and the approximate purchase date. Do not send full payment card numbers.
- Email: akishamsagum@outlook.com